COVID-19 UPDATE - As an essential service we are fully operational and fully focussed on building your chair. At this time it's important that you contact your local agent on any changes to their operations or for updates on your chair delivery. For more information please

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Support and Service

We know that having an operational wheelchair is crucial, and so we are more than happy to provide you with as much support as we can to keep you moving.

We’ve captured the most common questions our customers ask us about their chairs, and we hope that you’ll find what you need in this section. However, if you’re having difficulties with any aspect of your chair, we actively encourage you to contact your agent or distributor in the first instance. They have the skills, the experience and knowledge to keep your chair in top condition.

You’ll find listed here the questions that are most frequently asked, you’ll find brochures and manuals for your chair and tips for staying safe. We also have you covered if you have an issue or concern about your chair.

In addition, we are always on the hunt for new innovations and engineering great ideas to solve your problems. Please feel free to share your ideas.