COVID-19 UPDATE - As an essential service we continue to operate and focus on building your chair. At this time it's important that you contact your local agent on any changes to their operations or for updates on your chair delivery. For more information please
What if I’m not happy with the NDIS supports provided by Magic Mobility?
As an NDIS participant you have the right to be safe and to receive quality services from the providers and workers that you choose to support you under the NDIS. As a Registered provider, Magic Mobility complies with the NDIS (Incident Management and Reportable Incidents) Rules 2018, NDIS Complaints Management and Resolution. If you are concerned about any aspect of Magic Mobility’s services, you can make a compliant via the NDIS Quality and Safeguard Commission portal by clicking here.
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